While the open source software is available either at no cost or very minimal price tag but over all it may not be such a super saver.
Few negatives about open source software are non-availability to support, reactivity to security threats, regular upgrades etc. And companies which have used open source to create commercial models have exactly cashed on these cons. Typically the software is made available cheap but the support or maintenance will cost hefty. Classic example is redhat model.
From business perspective nothing wrong in this model but I personally feel it may have bad influence on the philosophy of open source. Secondly if the overall math turns out to be same as proprietary software then customer will have second thoughts.
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